PRELIMINARY ARTICLE – DEFINITIONS

The expressions and terms used in these General Conditions of Sale will have the meaning assigned to them below:

"Unlimited" : means from the Client's membership until the date on which the Service Provider ceases its activity;

“Client” : any professional or non-professional acquiring a Service (definition below);

“CGV” : General Conditions of Sale;

“E-learning” : refers to the training that will be carried out remotely;

“Professional Training” : training aimed at promoting professional integration or development and covered by article L6313-1 and following of the Labor Code;

“Provider” : LAURIE FELIGIONI FORMATION, a simplified joint-stock company, located at 13 avenue Cagnoli – 06100 NICE, registered in the NICE Trade and Companies Register under number 900 861 774;

“Services” : services available on the website;

“Site” : commercial website available at the URL address https://lauriefeligioni-makeup.eu/ .

ARTICLE 1 – SCOPE

These GCS apply without restriction or reservation to any purchase of training courses made on the Site owned by Mrs. Laurie FELIGIONI directly or indirectly residing professionally at 13 avenue Cagnoli – 06100 NICE registered with the Paris Trade and Companies Register under number 900 861 774.

These GCS apply to the exclusion of all other conditions. They are accessible at any time on the Site and will prevail, where applicable, over any other version or any other contradictory document.

The Customer declares to have read these GCS and to have accepted them before the implementation of the online ordering procedure. The Customer declares to have full legal capacity allowing him to engage under these Terms.

These T&Cs may be subject to modifications at any time, the version applicable to the Customer's purchase being that in force on the Site on the date the order is placed.

The placing of the order on the Site implies acceptance without restriction or reservation of these GCS.

ARTICLE 2 – PRE-CONTRACTUAL INFORMATION

The Customer acknowledges having had communication, prior to placing the order and concluding the contract, in a clear and understandable manner, of these T&Cs and of all the information listed in article L.221-5 of the Code of consumption, and in particular the following information:

– Information on the main characteristics of the Services;

– Choice of Services and, where applicable, its options;

– Identification of the Customer by means of personal data;

– Verification of the elements of the order and correction of errors if necessary;

– Acceptance of these General Conditions of Sale and the General Conditions of Use;

– Choice of payment methods;

– Effective price of the Services selected by the Customer at the time of the order;

– Sending an order confirmation email to the Customer;

– Sending access codes to the e-learning training platform;

– Information concerning contractual guarantees;

– Possibility of using a consumer mediator;

The fact that a Customer reserves a Service entails full and complete acceptance and acceptance of these GCS and obligations to pay for the Services, which is expressly acknowledged by the Customer, who notably waives the right to avail himself of any contradictory document, which would be unenforceable against the Customer. Service provider.

ARTICLE 3 – CHARACTERISTICS OF THE SERVICES

The main characteristics of the Services are presented on the website https://lauriefeligioni-makeup.eu/

The photographs and graphics presented on the Site are not contractual and cannot engage the responsibility of the Service Provider. The Customer is required to read it before placing an order. The choice and purchase of the Services as well as the terms of payment is the sole responsibility of the Customer.

The Services offered for sale are those that appear on the Site on the day of its consultation by the Customer.

ARTICLE 4 – ORDER

The Service Provider may be required to delegate all or part of the marketing of certain Services present on the Site to companies directly or indirectly linked by capital ties.

This marketing delegation has no impact on the Client.

4.1. Placing the order

The Customer selects the Service he wishes to order directly on the page reserved for him when browsing the Site, namely the “Training” tab.

After going to the aforementioned tab, the Customer is redirected to a sales page https://lauriefeligioni-makeup.eu/collections/formations containing the description of the goods and their prices, if he wishes to proceed with the purchase of one of the Services, he must click on "BUY NOW" (1st click).

The Customer will then arrive on the page on which he will enter his personal information (2nd click):

• CONTINUE TO PAYMENT

The Customer is redirected to a payment page in order to finalize his order, the Customer must click on “CHECK MY ORDER” (3rd click).

The Customer is then redirected to a summary page, after checking the information, he can click on "PAY NOW".

He will then enter his payment information on a secure external page of our partner PayPlug.

Confirmation of the sale by this “triple-click” constitutes conclusion of the sales contract.

Before proceeding to the payment of his order, the Customer must read these T&Cs and tick the box “I agree with the terms and conditions”.

The ordered Service being a service provided on a digital medium, the Customer will receive it at the email address he indicated during the ordering process. In addition, once the purchase has been made, an access code and a password are sent to the Customer so that he can have a reserved space allowing him to view the Service(s) purchased. ). They are personal, confidential and non-transferable.

The link to the reserved area is as follows: https://lauriefeligioni-makeup.eu/mes-formations/

Any order placed on the Site by the Customer constitutes the formation of a contract concluded at a distance between the Customer and the Service Provider.

The information communicated by the Customer when placing an order is binding on the latter. Thus, the liability of the Service Provider cannot in any way be sought or engaged in the event that an error when placing the order prevents or delays the execution or delivery of the Services.

4.2. Order confirmation

The sale of the Services will only be considered final after the Service Provider has sent the Customer confirmation of acceptance of the order, by e-mail and after receipt by the latter of the full price.

4.3. Changing the order

Given the nature of the Services, no modification of the order by the Customer will be possible after confirmation thereof by the Service Provider, which is expressly accepted by the Customer, subject to the provisions of Article 9 hereof.

4.4 Order cancellation

Given the nature of the Services, no cancellation of the order by the Customer will be possible after confirmation thereof by the Service Provider and sending of access codes to the platform, which is expressly accepted by the Customer, subject to the provisions of Article 9 hereof.

The Service Provider reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order on the Site.

ARTICLE 5 – PRICE

The Services are provided at the rates in effect on the Site when the order is registered. Prices are expressed in Euros, excluding and including tax (if VAT is applicable).

The prices take into account any reductions that may be granted by the Service Provider under the conditions specified on the Site.

These prices are firm and non-revisable during their period of validity, as indicated on the Site, the Service Provider reserving the right, outside this period of validity, to modify them at any time.

An invoice is drawn up by the Service Provider and given to the Customer when the Services ordered are provided.

ARTICLE 6 – PAYMENT

6.1. Means of payment

The payment of the order is made by credit card (Blue, Visa, Mastercard on a perfectly secure site, PayPlug) at the time of placing the order.

In accordance with article L.132-2 of the Monetary and Financial Code, the Customer is informed that the commitment to pay, given by bank card, is irrevocable.

By communicating his banking information when placing an order, the Customer authorizes the Service Provider to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it.

Payments by credit card are made through an independent payment provider that uses the SSL (Secure Socket Layer) and TLS (Transport Layer Security) protocol.

The Service Provider cannot be held liable in the event of fraudulent use by third parties of the means of payment used. The independent payment provider taking full responsibility for the security of its system.

The Service Provider reserves the right, in the event of non-compliance with the payment conditions set out above, to suspend or cancel the provision of the Services ordered by the Customer.

The Customer may not under any circumstances request any compensation or reimbursement for this purpose.

Payments made by the Customer will only be considered final after effective collection by the Service Provider of the sums due.

SPLIT PAYMENT:

The customer has the option of paying for his purchases in 3 or 4 instalments.

The customer hereby accepts Oney's legal notices accessible here:

https://www.payplug.com/hubfs/payplug-oney/cgv.pdf

6.2. Payment terms

6.2.1. Online formation

Given the professional training nature, the price is understood to be spread over payment.

Article L.311-1 4° of the Consumer Code provides for the use of a payment facility for contracts concluded with a view to the provision of a continuous service or the successive performance of Services and under the terms of which the Customer pays the cost by installments throughout the duration of the supply.

In accordance with the aforementioned article, the Service Provider provides the possibility for the Customer to have recourse to payment facilities.

However, the Customer remains free to pay for the Services in one go.

In this alternative, the Price of the Services will be reduced. Details are on the sales page.

6.2.2. Other services

6.2.2.1. Private club

The Customer is free to choose between these two formulas for the payment of the Services:

– one-off payment corresponding to payment of the full price of the Service;

– payment spread over several instalments.

The Client must pay the full amount before the start of the chosen session.

6.2.2.3. Seminar – coaching – other event

The Customer is free to choose between these two formulas for the payment of the Services:

– one-off payment corresponding to payment of the full price of the Service;

– payment spread over several instalments.

The Customer must pay the full amount before the start date of the event.

6.3. Communication in case of change

In the event of installment payment, the Customer undertakes to communicate to the Service Provider, in the event of a change or renewal of his bank card, his new details, namely: new bank card number, CVC code and expiry date.

6.4. Penalties

6.4.1 General

The Service Provider reserves the right, in the event of non-compliance with the aforementioned payment conditions, to suspend or cancel the provision of the Services ordered by the Customer and/or to suspend the performance of its obligations as well as access to the platform. The Customer may not under any circumstances request any compensation or reimbursement for this purpose.

6.4.2. Late payment

In the event of late payment and payment of sums due by the Customer, late payment penalties calculated at the rate of 10% of the total amount excluding tax of the price of the Services, will be acquired automatically and automatically by the Service Provider, without formality or prior notice.

Late payment will result in the immediate payment of all sums owed by the Customer, without prejudice to any other action that the Service Provider would be entitled to bring, in this respect, against the Customer.

ARTICLE 7 – PROVISION OF DIGITAL SERVICES

7.1. Online formation

7.1.1. Complete training

The Services are provided to Customers in the form of online training through an e-learning platform which is made available to the Customer in an Unlimited manner subject to compliance with all the provisions provided for in these GCS.

This e-learning platform allows the Client to:

– follow the online training as it happens;

– watch the training videos in replay.

The Services are accessible and made available to the Client by the Service Provider. The Customer has access to the platform by means of an identifier and password defined by him after confirmation of payment.

The Service Provider implements means to ensure that the platform is functional and accessible at all times, except in the event of voluntary or involuntary interruption, in particular for maintenance needs or force majeure.

The Customer has access to the platform by means of an identifier and password that he will have defined beforehand after the confirmation of his payment.

The username and password are strictly personal and confidential. The Customer is exclusively responsible for the confidentiality of his username / password, which can in no way engage the responsibility of the Service Provider in the event of hacking or loss resulting from unauthorized use of the platform or fraudulent use. of their access codes.

Access to the platform is individual, therefore it is only available and valid for one person. In the event that the platform is used by several people, the Service Provider reserves the right to suspend or interrupt the Client's access or to charge additional fees; the Customer cannot request any compensation or reimbursement for this. All sums already paid to the Service Provider shall remain with it as compensation.

All Services being protected by copyright, the Customer is not authorized to reproduce, adapt, translate, share, distribute and/or transfer the Services purchased on the Site for the benefit of third parties. The acquisition of the Services by the Customer does not in any way imply an assignment of copyright for its benefit. The Customer is only authorized to use the Services for his personal needs. In the event of non-compliance with this rule by the Client, the Service Provider reserves the right to suspend or interrupt the Client's access and to seek, in particular, legal damages. All sums already paid to the Service Provider shall remain with it as compensation.

7.1.1.1. Facebook group

The Service Provider has created a Facebook group allowing Customers to discuss with each other and with stakeholders about the Services and any problems they may encounter.

This service is free for the first year following the date of registration of the Customer for one of the training courses offered by the Service Provider on the Site, the other years the subscription will be paid for.

The Client will have the option of renewing their subscription to the Facebook group for a period of one (1) year each year.

In order to benefit from it, the Customer must accept the general conditions of use of Facebook and in general he must comply with all the rules and policies enacted by Facebook.

In addition, the Customer is prohibited from committing faults or publishing content, comments, photos, videos that are denigrating, racist, discriminatory, insulting or damaging to the image or reputation of the Service Provider.

Failing this, the Client acknowledges and accepts that the Service Provider may withdraw, at its own discretion and discretion, its publications, comments, photos, videos and exclude the Client from the Facebook Group without prior information or notice as well as from all communication spaces. The Customer will not be able to obtain any reimbursement or compensation for this.

7.1.1.2. Provider support

The Customer acknowledges and accepts the support of the Service Provider, in particular in terms of answers to his questions through communication spaces through chat or live video.

In any event, the Customer cannot engage the Service Provider's liability in the event of a late response or obtain any reimbursement.

7.1.2. Video seminars

The Service Provider offers on its Site the possibility for the Customer to register for online seminars which can have several formats:

· live broadcast of face-to-face seminars;

· access to replays of previous seminars via the online platform.

The Client can subscribe to the seminars via the Site.

7.1.3. Private club

The Customer who has subscribed to the Private Club has priority access to all the online training courses offered on the Site. The training will be accessible via the e-learning platform. Membership in the private club lasts for one (1) year.

The Customer who subscribes to the private club benefits from the following services: personalized follow-up, access to the private Facebook group, support from the Service Provider, personalized individual coaching.

All the terms of operation of the Services are detailed herein, the Customer acknowledges complying with them.

Concerning the support of the Service Provider, the Client cannot engage the Service Provider's liability in the event of a late response or obtain any reimbursement.

ARTICLE 8 – PROVISION OF OTHER SERVICES

The Service Provider offers other Services on its Site which take place face-to-face and for which the Customer can make an online reservation.

8.1. Private club

The Customer who subscribes to the private club, in addition to the terms provided for in article 7.1.3 of these GCS, has the possibility of subscribing to one or more meeting sessions with professionals taking place during the year.

Registrations are available at least two (2) months before each session on the Site, the Service Provider communicates the terms via social networks and its Site when the time comes.

8.2. Seminars and other face-to-face events

The Service Provider offers the possibility for the Client to register via the Site for seminars taking place over one day and serving to put the Client in contact with professionals whose activity is related to the seminar provided.

The Service Provider also offers the Client the possibility of registering via the Site for any other face-to-face event that it may organize.

The Service Provider opens registrations on the Site at least two (2) months before the date of the seminar or event.

8.3. Face-to-face coaching

The Service Provider offers on its Site individual coaching that can take place over one to two days maximum.

The Service Provider communicates the terms of registration and operation via social networks and its Site when the time comes.

ARTICLE 9 – ASSIGNMENT – TRANSMISSION

The assignment and/or transmission of access to the online platform containing training and other digital products to third parties is totally prohibited, which the Customer expressly accepts.

Similarly, the assignment and/or transmission of places for seminars and for any other event is strictly prohibited. The Customer is informed that the purchase of tickets for events organized by the Service Provider must be made for his personal needs and not on behalf of third parties.

The Customer is prohibited from committing any illegal practice with regard to the organization of an illegal resale of the places that he would have previously purchased on the Site under penalty of criminal prosecution.

Failure to comply with the provisions of this article will result in the definitive exclusion of the Client from the training courses as well as the closure of its online access and will result in the firm and definitive prohibition to participate in any event organized by the Service Provider, without prejudice to damages and interests.

ARTICLE 10 – INTELLECTUAL PROPERTY

The trademarks, domain names, Services, images, videos, texts, know-how or more generally any information subject to intellectual property rights in connection with the Services are and remain the exclusive property of the Service Provider.

No assignment of intellectual property rights is made through these GCS.

Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited. The Services purchased by the Customer on the Site being for exclusively personal use, the Customer undertakes in particular not to communicate his login details to third parties or to allow access to the Services by any other means.

The user who has a personal website and who wishes to place, for personal use, on his site a simple link directly to the homepage of the Site, must request authorization from the Service Provider. In all cases, any link, even tacitly authorized, must be removed at the Service Provider's simple request. Hypertext links may refer to sites other than the Site. The Service Provider disclaims all liability in the event that the content of these sites contravenes the laws and regulations in force.

The Customer therefore only has the right to use the Services made available to him on the platform, without being authorized to reproduce, represent, adapt, distribute or exploit them for personal purposes or for the benefit of third parties. In addition, the Customer is expressly prohibited from using the Services made available to him on the platform to market the methods offered, in any capacity whatsoever.

The Client expressly acknowledges that any violation of this clause is likely to cause financial damage to the Service Provider, for which he may seek compensation.

ARTICLE 11 – WITHDRAWAL – TERMINATION – SATISFACTION GUARANTEE

11.1. General

For Customers who have ordered the Services as part of their professional activity, the Consumer Code and in particular the provisions relating to the right of withdrawal do not apply to contracts concluded with the Service Provider.

11.2. Training delivered on digital content not provided on a material medium

The video training courses marketed on the Site constitute digital content independent of any material medium and for instant use. Thus, in accordance with the provisions of Article L. 221-28, 13° of the Consumer Code, the Customer (i) expressly acknowledges and accepts that the performance of the Service Provider's service begins upon validation of payment and (ii ) expressly waives its right of withdrawal.

The Customer acknowledges and accepts that the Service runs immediately after payment and that consequently he expressly waives his right of withdrawal by clicking in the checkbox: "I certify that I have read the general conditions of sale and use and accepts the terms and certifies expressly renouncing my right of withdrawal in accordance with article L. 221-28 13° of the Consumer Code and having received all the necessary pre-contractual information”.

11.3. Professional training

In the event that the Customer is registered within the framework of professional training within the meaning of article L.6311-1 of the Labor Code and following, the latter has a period of fourteen days (14) from signing the contract to withdraw in accordance with the Consumer Code. The withdrawal period mentioned in article L6353-5 of the Labor Code is only valid for contracts not concluded remotely or off-site.

However, training delivered in video format via the E-learning platform constitutes digital content independent of any material medium for instant use and falls within the scope of Article L.221-28 13° of the Consumer Code. The Customer may thus upon validation of the payment expressly waive his right of withdrawal.

Consequently, the Customer acknowledges and accepts that the Service runs immediately after payment and expressly waives his right of withdrawal by clicking in the checkbox provided for this purpose: "I certify that I have read the general conditions of sale and use and accepts the terms and certifies expressly renouncing my right of withdrawal in accordance with article L. 221-28 13° of the Consumer Code and having received all the necessary pre-contractual information”.

11.4. Seminars, face-to-face and distance coaching

The law provides that the Customer has a period of fourteen (14) days from the conclusion of the contract, ie from the order of the seminar to exercise his right of withdrawal without having to justify his decision. If this period expires on a Saturday, Sunday, public holiday or non-working day, it is extended until the next working day.

To do this, the Customer must send an email to the following address laurie@lauriefeligioni-makeup.eu with a standard withdrawal form, including in the body of the email the same information as the standard withdrawal form, as well as proof of identity.

If an email is not sent within fourteen (14) days, the order is deemed final and the Customer cannot claim any refund under the right of withdrawal.

In accordance with the provisions of article L. 221-28 of the Consumer Code, once the execution of the seminar has begun, the Client acknowledges that he will no longer be able to exercise his right to reimbursement.

The Service Provider undertakes to reimburse the Customer for all sums paid within fourteen (14) days from the date on which the Customer informed him of his decision to withdraw.

11.5. Private club

The law provides that the Customer has a period of fourteen (14) days from the order of his participation in the private club to exercise his right of withdrawal without having to justify his decision. If this period expires on a Saturday, Sunday, public holiday or non-working day, it is extended until the next working day.

To do so, the Customer must send an email to the following address laurie@lauriefeligioni-makeup.eu with the standard withdrawal form available here as an attachment or by including in the body of the email the same information as the standard withdrawal form .

If an email is not sent within fourteen (14) days, the order is deemed final and the Customer cannot claim any refund under the right of withdrawal.

In accordance with the provisions of Article L. 221-28 of the Consumer Code, once the execution of the private club has begun, the Customer acknowledges that he will no longer be able to exercise his right to reimbursement.

The Service Provider undertakes to reimburse the Customer for all sums paid within fourteen (14) days from the date on which the Customer informed him of his decision to withdraw.

ARTICLE 12 – SPECIAL CONDITIONS

12.1. Sanitary measures

The Customer acknowledges being informed of the current health measures taken by the State with regard to the fight against Covid 19 and which will apply for an indefinite period. To this end, the Customer acknowledges having been informed of the possibility for the Service Provider to modify the course of certain events that it organizes so that they comply with the regulations concerning the current health situation and allow optimal protection of the participants.

The Customer undertakes by accepting these GTCSU to do everything possible to comply with the prescribed health measures of social distancing as well as the wearing of a mask and the rules of hygiene during face-to-face events. The Service Provider undertakes to make every effort on its part to comply with the regulations applicable to the crisis situation and in particular concerning the rules of hygiene and social distancing during its face-to-face events.

As such, the Customer fully discharges the Service Provider and its partners from all legal actions taken to incur their responsibilities as soon as it ticks the box of acceptance of the GTCSU. The particular conditions being an integral part of these.

Finally, the Customer is informed that his contact details may be requested when he participates in events in order to warn him if a contact case of Covid 19 was to be declared during the event, which the latter expressly accepts by checking the box of acceptance of the GTCSU.

12.2. Postponement of events

By ticking the box and accepting the GTCSU, the Customer accepts that any event organized by the Service Provider in which he participates, and which would be canceled due to the current health situation linked to Covid 19, cannot be reimbursed to him. The event concerned will be postponed to a later date under the same conditions if the situation at the time of the postponement allows it or will be best adapted by the Service Provider and its teams in order to meet the expectations of the Client and the promised event.

By accepting the GTCSU and ticking the box, the Customer releases the Service Provider and its partners from any legal action taken to incur its liability or request any reimbursement on this account.

For any complaint, the Customer may send an email to the address referred to in Article 13 hereof.

ARTICLE 13 – COMPLAINTS

If necessary, the Customer may submit any complaint by contacting the Service Provider using the following contact details: laurie@lauriefeligioni-makeup.eu

ARTICLE 14 – RESPONSIBILITY OF THE PROVIDER

14.1. Generality

In any case, in the event that the Service Provider is held liable, the Service Provider's guarantee would be limited to the amount excluding tax (HT) paid by the Customer for the order of the Services.

14.2. Damage resulting from the use of the website

The Service Provider reserves the right to modify, suspend or interrupt the Site https://lauriefeligioni-makeup.eu/ , the platform and the Services at any time, with or without notice and this, without the liability of the Service Provider. incurred by the Customer or third parties, as a result of the exercise of his rights.

The Service Provider nevertheless implements means to ensure that the Site and the platform are functional and accessible at all times, except in the event of voluntary or involuntary interruption, in particular for maintenance needs or force majeure. In the event of an anomaly discovered by the Customer, the latter undertakes to notify the Service Provider as soon as possible so that the latter can remedy it.

14.3. Disclaimer of Warranties and Limitation of Liability

The Service Provider does not guarantee that the use of the Site https://lauriefeligioni-makeup.eu/ , and the platform will be without interruption or error. The Client accepts that the Service Provider periodically removes access to the Site or the platform for indefinite periods, or cancels the Site or the Services at any time without notice.

The Service Provider does not guarantee that the https://lauriefeligioni-makeup.eu/ Site and the platform will be protected against loss, corruption, attacks, viruses, interference, hacking or any other security breach. The Service Provider declines all responsibility in this respect.

The Service Provider cannot be considered as engaging its responsibility for total or partial contractual non-performance which would be caused by a fortuitous event, an event of force majeure, beyond its control.

ARTICLE 15 – FORCE MAJEURE

The Service Provider cannot be considered to be liable for total or partial non-performance of the contract resulting from a fortuitous event, an event of force majeure, beyond its control, making it impossible to supply and deliver the Services ordered by the Customer.

The following circumstances are assimilated to cases of force majeure, when they paralyze the performance of the contract: health crisis such as Covid 19, strikes, labor disputes, lockouts, shortages of raw materials, carrier strikes, prince, insurrection, attacks, wars, destruction of manufacturing and production sites, acts of God such as earthquakes, fires, floods.

The performance of the contract is suspended for the duration of the force majeure without any compensation to the Customer. The Service Provider will normally resume performance of the contract, and will again be required to comply with all the obligations contained therein, once the disappearance of the force majeure event has been duly noted.

ARTICLE 16 – FORECAST

These General Terms and Conditions of Sale expressly exclude the legal contingency regime provided for in article 1195 of the Civil Code for all Service operations from the Service Provider to the Client. The Service Provider and the Customer therefore each waive the right to avail themselves of the provisions of article 1195 of the Civil Code and the contingency regime provided for therein, undertaking to assume their obligations even if the contractual balance is upset by circumstances that were unforeseeable at the time of the conclusion of the sale, even if their execution would prove to be excessively onerous and to bear all the economic and financial consequences.

ARTICLE 17 – PARTIAL NULLITY

In the event that a stipulation of these T&Cs is invalidated for any reason, this invalidation will have no effect on the validity of the other stipulations herein.

ARTICLE 18 – PERSONAL DATA

The protection of Customers' personal data is important to the Service Provider.

Thus, the Service Provider will make every effort to minimize their collection, protect and secure the Customer's data in accordance with the General Data Protection Regulation No. 2016/679.

The Customer is referred to the privacy policy present on the Site https://lauriefeligioni-makeup.eu/ which contains all the information concerning the person in charge of data processing, collection, purpose, legal bases, retention period , the recipients of the data as well as the exercise of the Customer's rights.

ARTICLE 19 – SETTLEMENT OF DISPUTES – CONSUMER MEDIATION

In accordance with Articles L. 612-1 of the Consumer Code, any so-called consumer dispute or dispute, subject to Article L. 612-2 of the Consumer Code, may be settled amicably by mediation with the mediation service of SAS MEDIATION SOLUTION CONSUMPTION.

The consumer, subject to article L.152-2 of the consumer code, has the right to submit a request for amicable resolution by way of mediation, within a period of less than one year from his written complaint to of the professional.

This establishment has designated, by membership registered under number 30825/VA/2109, SAS Médiation Solution as a consumer mediation entity.

To seize the mediator, the consumer must formulate his request:

– Or in writing to:

Sas Mediation Solution

222 sheepfold road

01800 Saint Jean de Niost

Such. 04 82 53 93 06

– Either by email to: contact@sasmediationsolution-conso.fr

– Either by filling out the online form entitled “Saisir le mediator” on the site https://www.sasmediationsolution-conso.fr

Regardless of the means of referral used, the request must imperatively contain:

– The postal, telephone and electronic contact details of the applicant;

– The name and address and the registration number at Sas Médiation Solution, of the professional concerned;

– A brief statement of the facts. The consumer will specify to the mediator what he expects from this mediation and why;

– Copy of the prior complaint;

– All documents allowing the instruction of the request (purchase order, invoice, proof of payment, etc.)

ARTICLE 20 – APPLICABLE LAW – JURISDICTIONAL COMPETENCE

All the provisions appearing in the T&Cs, as well as all the purchase and sale operations referred to therein, will be subject to French law and the competent French courts.

Updated on 6/2/2023